Tidio
Tidio combines live chat, ticketing, no-code Flows, and the Lyro AI Agent for automated replies. Teams install chat widgets, route conversations, run Flows for automation, and attach Lyro to handle AI conversations with documented per-conversation and per-visitor quotas and add-on pricing.
The linked official pages list Free ($ 0 / mo.), Starter ($ 24.17 / mo.), Growth (Starts at $ 49.17 / mo.), Plus (Starts at $ 300 / mo. + monthly usage), and Premium (contact for pricing). Lyro AI Agent add-on shows $ 32.50 as a starting monthly amount in the available information and Flows shows $ 24.17 / mo.; the pages display monthly pricing and usage quotas for conversations and visitors.Is Tidio right for you?
Good for
- Founders needing an integrated helpdesk with measurable AI agent quotas and clear per-conversation usage limits for customer support.
- Documents a measurable claim that the AI agent can solve a large share of problems (67%).
- Documents a broad integration ecosystem with over 120 third-party tools referenced for workflows.
Keep in mind
- Self-serve plans limit the number of agent seats to 10; larger seat counts require a custom plan.
- The site shows an annual billing option but the linked official pages do not list the corresponding billed-annually numeric prices.
- Teams that require more than 10 self-serve agent seats without a custom plan, since self-serve plans document a 10-agent cap and larger seat counts need a custom arrangement.
Pricing and plan limits
The site shows an “Annually 2 months free” toggle but the linked official pages do not publish the numeric billed-annually prices; the linked official pages do not list billed-annually amounts in the sources.
More about capabilities and limits
Documented strengths
Documents a measurable claim that the AI agent can solve a large share of problems (67%).
Documents a broad integration ecosystem with over 120 third-party tools referenced for workflows.
Provides a lifetime starter quota so teams can trial the AI without initial spend: 50 Lyro conversations.
Limitations to consider
Self-serve plans limit the number of agent seats to 10; larger seat counts require a custom plan.
The site shows an annual billing option but the linked official pages do not list the corresponding billed-annually numeric prices.
Choosing a plan
Model your monthly conversation and Lyro conversation volume against the documented per-plan quotas and add-on prices to estimate total cost, and contact sales if you need >10 self-serve agents.
Based on the linked product documentation.
Available on
Web.
Official sources
Alternatives to Tidio
Choose around the work you need to do.
Crisp
Use Crisp when you want an integrated chat widget, shared inbox, knowledge base and a no-code AI agent builder with predictable per-workspace pricing and included AI credits.
