Level AI

Automate and analyse customer-service work.

Pricing not verified

Is Level AI right for you?

Customer-service teams looking for agent assistance and contact centre quality assurance.
Automate and analyse customer-service work.

Test answers and actions against your policies and keep a human escalation route available.
Confirm current plan availability and usage limits on the official website.
Workflows that require final outputs without human review.

Pricing not verified

Balto Assist and coach contact-centre agents.Cresta Support human and AI customer-service agents.

More about Level AI

Level AI brings virtual agents, agent assistance, coaching, and quality analysis into a platform for customer-experience teams.

Web

Choose around the work you need to do.

Assist and coach contact-centre agents.

Support human and AI customer-service agents.

Build voice and chat agents for customer service.

Analyse conversations and assist support teams.