Cresta

Support human and AI customer-service agents.

Pricing not verified

Is Cresta right for you?

Customer-service teams looking for agent assistance and customer support automation.
Support human and AI customer-service agents.

Test answers and actions against your policies and keep a human escalation route available.
Confirm current plan availability and usage limits on the official website.
Workflows that require final outputs without human review.

Pricing not verified

Balto Assist and coach contact-centre agents.Decagon Build and refine customer-facing AI agents.

More about Cresta

Cresta combines tools for human agents and AI agents in a platform for managing customer conversations and improving service operations.

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Choose around the work you need to do.

Assist and coach contact-centre agents.

Build and refine customer-facing AI agents.

Connect AI support with human handoff.

Connect AI agents with business communications.