Help Scout

Manage support conversations with AI tools for summaries and reply drafting.

Free plan available

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Is Help Scout right for you?

Good for

Customer support teams looking to improve response efficiency and quality.
Streamline customer support with AI-assisted communication.

Keep in mind

A free support plan is available; AI Answers access and resolution charges are separate from basic inbox access.
Test answers against real policies and set a clear path to a human agent.
Removing escalation options for cases the AI cannot resolve.

Choose a plan for your work.

Free plan available

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More about Help Scout

Handle support conversations in a shared inbox with AI tools for summaries, reply drafting, editing, and translation. A free support plan is available; AI Answers access and resolution charges are separate from basic inbox access.