AI for larger organizations

AI tools for enterprises

Choose AI that fits how your company works. Compare eight options for workplace assistance, internal search, software development, and customer service.

By Discover the Tools · Sources reviewed

Compare enterprise tools

The shortlist

Find your starting point

Grouped by the work they support. These tools solve different problems.

General workplace assistant

ChatGPT Enterprise

A shared assistant for several departments

Contact sales for an Enterprise quote.See fit and buying checks
Documents and technical work

Claude Enterprise

Teams working across documents, research, and code

Listed at US$20 per seat plus usage at API rates; Enterprise billing is annual.See fit and buying checks
Microsoft workplace

Microsoft 365 Copilot

Organizations already using Microsoft 365

US$30 per user/month paid yearly, plus a qualifying Microsoft 365 subscription.See fit and buying checks
Google workplace

Google Workspace with Gemini

Organizations working in Gmail, Docs, and Meet

Enterprise pricing requires a sales quote; AI features and limits depend on the Workspace edition and add-ons.See fit and buying checks
Internal knowledge search

Glean

Finding answers across company apps

Request a quote; the reviewed product page does not publish a standard seat price.See fit and buying checks
Software development

GitHub Copilot Enterprise

Engineering teams using GitHub

US$39 per granted seat/month, with 3,900 monthly AI credits per user pooled across the enterprise; extra credits cost US$0.01 each.See fit and buying checks
Repeatable business workflows

WRITER

Teams building managed AI workflows

Request a quote for your deployment; no standard enterprise price was confirmed from the reviewed page.See fit and buying checks
Customer service

Intercom Fin

Support teams automating customer conversations

Fin starts at US$0.99 per outcome; Intercom helpdesk seats, channels, and add-ons can add costs.See fit and buying checks

Prices are in US dollars where stated. Check current terms, taxes, regional availability, and usage charges with the vendor. Selection is based on official documentation and editorial workflow fit; we have not run an enterprise deployment benchmark. Our methodology.

Compare the fit

What each tool is for

General workplace assistant

ChatGPT Enterprise

A shared assistant for several departments

Read the broader product profile →

Shortlist for teams that need help with research, documents, analysis, and coding in one managed workspace. Start with a repeatable task, such as turning approved project updates into a weekly report.

Company controls: OpenAI documents workspace administration, retention controls, and no training on business content by default.

Pricing: Contact sales for an Enterprise quote.

Before you buy

Confirm which apps and actions administrators can allow, the retention settings you need, and what usage is included in your contract. A general assistant still needs people to check its work.

Official sources: ChatGPT Enterprise

Documents and technical work

Claude Enterprise

Teams working across documents, research, and code

Read the broader product profile →

Consider Claude for drafting and reviewing substantial documents or helping technical teams work with code. Compare its output on your own material, including whether important qualifications survive a summary.

Company controls: The Enterprise plan lists single sign-on, automated user provisioning (SCIM), role-based access, audit logs, and custom retention controls.

Pricing: Listed at US$20 per seat plus usage at API rates; Enterprise billing is annual.

Before you buy

The seat fee is not the full bill. Estimate model usage and confirm spend controls, contract terms, and the differences between self-serve and sales-assisted Enterprise.

Official sources: Claude plans and Enterprise comparison

Microsoft workplace

Microsoft 365 Copilot

Organizations already using Microsoft 365

Start here when staff spend their day in Microsoft 365 apps and need AI connected to their work information. Pilot meeting follow-ups, document drafting, and finding relevant company material inside that existing workflow.

Company controls: Review Microsoft’s enterprise data protection and administration guidance alongside the permissions in your Microsoft 365 tenant.

Pricing: US$30 per user/month paid yearly, plus a qualifying Microsoft 365 subscription.

Before you buy

This is the paid Microsoft 365 offering. Confirm your underlying licenses, agent charges, and access to connected work data before comparing the total cost with a standalone assistant.

Official sources: Microsoft 365 Copilot enterprise plans

Google workplace

Google Workspace with Gemini

Organizations working in Gmail, Docs, and Meet

A practical starting point for teams already using Google Workspace. Compare the AI features included in your edition before buying another assistant for email, document, and meeting workflows.

Company controls: Google lists enterprise security and management options by edition, including data loss prevention and context-aware access.

Pricing: Enterprise pricing requires a sales quote; AI features and limits depend on the Workspace edition and add-ons.

Before you buy

Ask which Gemini features, usage limits, and data controls your exact edition includes. A personal Gemini subscription is a different purchase from a managed Workspace rollout.

Official sources: Google Workspace plan comparison

Internal knowledge search

Glean

Finding answers across company apps

Shortlist when useful knowledge is scattered across documents, chat, and project systems. Glean focuses on searching connected company information and grounding answers in that context.

Company controls: Glean says its search results respect the existing permissions of connected data sources.

Pricing: Request a quote; the reviewed product page does not publish a standard seat price.

Before you buy

Pilot the connectors you actually use. Test restricted documents with different user roles and check how quickly deleted content and permission changes are reflected.

Official sources: Glean enterprise search

Software development

GitHub Copilot Enterprise

Engineering teams using GitHub

Read the broader product profile →

Evaluate for coding assistance and work inside GitHub. Use a real maintenance task to compare developer time, review effort, and whether the resulting change passes your existing tests.

Company controls: Organization plans provide license and policy management. Confirm feature availability in your team’s IDEs and GitHub environment.

Pricing: US$39 per granted seat/month, with 3,900 monthly AI credits per user pooled across the enterprise; extra credits cost US$0.01 each.

Before you buy

Agent and model choices affect usage. Check GitHub Enterprise Cloud requirements and any separate platform costs, then set a usage budget before rollout.

Official sources: GitHub Copilot plans and billing · GitHub Copilot feature comparison

Repeatable business workflows

WRITER

Teams building managed AI workflows

Read the broader product profile →

Consider WRITER when the goal is a repeatable company workflow with connected information and oversight. A useful pilot is a document process that follows your own terminology, review steps, and approval rules.

Company controls: WRITER describes integration with enterprise identity, security, and observability systems through its AI Studio.

Pricing: Request a quote for your deployment; no standard enterprise price was confirmed from the reviewed page.

Before you buy

Ask the vendor to demonstrate your actual workflow, required connectors, and approval steps. Include implementation and ongoing maintenance in the estimate.

Official sources: WRITER enterprise platform

Customer service

Intercom Fin

Support teams automating customer conversations

Read the broader product profile →

Evaluate Fin when the main job is answering customer questions and handing work to support staff. Test it against real support topics and measure incorrect answers and handoff quality alongside speed.

Company controls: Intercom’s Expert plan lists single sign-on and identity management. Confirm the controls available with your helpdesk and selected plan.

Pricing: Fin starts at US$0.99 per outcome; Intercom helpdesk seats, channels, and add-ons can add costs.

Before you buy

An outcome is not always a resolved ticket: some procedure handoffs are billable, and qualification outcomes have a different rate. Check the current outcome definition and any minimum commitment.

Official sources: Intercom pricing · Fin outcome definitions

A practical buying process

Run a small pilot before a company rollout

Give two shortlisted tools the same work. Include the people who will use the tool and the team responsible for company systems.

  1. Choose one measurable task. Record time spent today, quality of the result, and the review effort. Repeat with AI and count corrections.
  2. Check access with different roles. Confirm a person cannot retrieve a document they are not allowed to see. Test what happens when their access is removed.
  3. Agree on data handling. Ask where data is stored, how long it is retained, how deletion works, and whether content is used for model training. Get the answers for the exact plan you will buy.
  4. Calculate the full bill. Include seats, usage, existing software licenses, setup, support, training, and ongoing review. Set a usage budget and an owner before expanding.

Common enterprise buying questions

Do we need an enterprise plan?

Choose it when your organization needs controls or contract terms that a smaller team plan does not provide. Compare single sign-on, user management, retention, reporting, and support against your actual requirements.

Which tool should we try first?

If you already use Microsoft 365 or Google Workspace, compare the AI available in that environment first. For knowledge scattered across apps, evaluate Glean. For coding or support, start with GitHub Copilot or Fin. Compare ChatGPT, Claude, and WRITER on the specific document or business workflow you need.

Does “enterprise” guarantee accurate answers?

No. Company controls help manage access and deployment; they do not guarantee that an answer is correct. Keep review and escalation steps in the workflow, and measure mistakes during the pilot.

Explore a narrower workflow

Workflow automation · Customer support · Coding assistants · Small-business tools