Zipchat
Zipchat installs on your store or site, ingests product and order data, and runs on-site chat plus messaging channels to recommend products, recover carts, and resolve post-sale issues. Workflow: drop the lightweight script, connect stores, configure agentic skills, and let replies and actions drive conversions and support outcomes across channels.
Public plans are listed monthly with Starter $49/mo, Growth $129/mo, Pro $249/mo, Scale $499/mo, and an enterprise unlimited option quoted starting at $999/month; every plan includes a 7-day free trial and a 30-day money-back guarantee.Is Zipchat right for you?
Good for
- Ecommerce founders who need a turnkey omnichannel conversational agent to recommend products, recover carts, and automate pre- and post-sale workflows.
- Agentic capabilities that can act (create discount codes, pull order status, recommend products) rather than only answer.
- Fast, low-effort setup for Shopify and other sites with a lightweight script and 5–10 minute install claim.
Keep in mind
- Replies are metered per plan and counted across channels; extra replies cost extra or require upgrading.
- Each store requires its own plan rather than a single plan covering multiple stores.
- Teams expecting one standard plan to cover multiple stores—each store is documented as requiring its own plan; confirm multi-store pricing if needed.
Pricing and plan limits
Pricing pages show monthly amounts and mention annual savings; the site also documents extra reply packages at +$49 for 250 replies and that each store requires its own plan. The linked official pages list concrete monthly prices.
More about capabilities and limits
Documented strengths
Agentic capabilities that can act (create discount codes, pull order status, recommend products) rather than only answer.
Fast, low-effort setup for Shopify and other sites with a lightweight script and 5–10 minute install claim.
Delivers multi-channel support (website chat, WhatsApp, Instagram, Messenger, email) with a single AI brain across channels.
Limitations to consider
Replies are metered per plan and counted across channels; extra replies cost extra or require upgrading.
Each store requires its own plan rather than a single plan covering multiple stores.
Choosing a plan
Test the 7-day trial on a single store to measure reply volume and action usage, then compare your multi-store needs to the per-store plan limits.
Based on the linked product documentation.
Available on
Web.
Official sources
Alternatives to Zipchat
Choose around the work you need to do.
Gorgias
Use Gorgias for an ecommerce‑focused conversational helpdesk that centralizes messages and uses a Shopify‑native AI agent to automate routine customer interactions with in‑ticket store context.
