Synthetic Users
Synthetic Users runs multi-agent synthetic interviews to produce transcripts, executive summaries, themes, verbatim quotes and recommendations quickly. Access is sold as annual Research Token plans with interviews consumed from a shared token pool and documented per-interview internal cost ranges.
Pricing uses annual Research Token plans that start at $12,500/year; interviews are consumed from one shared token pool and the site lists a per-interview range of $2–60 within that pool.Is Synthetic Users right for you?
Good for
- Founders who want rapid exploratory qualitative feedback to iterate concepts and refine interview guides before running live human studies.
- Very fast study turnaround documented as under two minutes to run a full study, enabling rapid iteration of interview scripts and concepts.
- Documented security and regional controls: SOC 2 compliance plus EU and US regional infrastructure and a Data Processing Addendum.
Keep in mind
- Vendor positions the service as a discovery co-pilot rather than a replacement for organic research, so outputs are intended for front-loading and iteration.
- Access and consumption are documented as annual token plans rather than a published ad-hoc pay-as-you-go single-invoice model in the linked official pages.
- Don’t rely on synthetic interviews as final human-evidence validation for regulated or research-critical decisions; confirm you’ll pair outputs with real interviews if required.
Pricing and plan limits
The linked official pages document token-based annual plans starting at $12,500/year, a per-interview $2–60 range within the token pool, and a token burn example (standard-depth ≈10,000 tokens). The pages do not publish exact token grants per tier or a per-token dollar conversion.
More about capabilities and limits
Documented strengths
Very fast study turnaround documented as under two minutes to run a full study, enabling rapid iteration of interview scripts and concepts.
Documented security and regional controls: SOC 2 compliance plus EU and US regional infrastructure and a Data Processing Addendum.
Limitations to consider
Vendor positions the service as a discovery co-pilot rather than a replacement for organic research, so outputs are intended for front-loading and iteration.
Access and consumption are documented as annual token plans rather than a published ad-hoc pay-as-you-go single-invoice model in the linked official pages.
Choosing a plan
Purchase an annual Research Token plan only after estimating token consumption for your intended study depth and confirming token quantities and roll-over rules with the vendor.
Based on the linked product documentation.
Available on
Web.
Official sources
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