Support Ticket Triage
Classify support requests and route their summaries to Slack and Google Sheets.
By Redowan Ahmed FarhanSource reviewed
What you can use it for
Support teams organizing incoming tickets.
Expected output
A classified ticket, team notification, spreadsheet entry and configured reply.
Based on the publisher’s description. We have not run this template or skill.
How to get started
- Open the publisher page and import its template into your n8n instance.
- Connect the four services and configure the inbox, form, sheet and Slack channel.
- Test with a sample ticket and check or disable the customer auto-reply before enabling the workflow.
Opens the publisher’s website in a new tab.
Things to check
This workflow can send customer auto-replies. Test recipient and reply settings before enabling it.